City of Austin | Performance Measures

City of Austin

Performance Measures

Austin Public Library
Department Director: Hannah Terrell - Director of Libraries
Department Website: http://library.austintexas.gov
Department Phone: 512-974-7475

Department Mission

The mission statement for the Austin Public Library is: "Inspiring all to discover, learn, and create." This statement reflects APL's commitment to empowering the community with access to knowledge, technology, and creative opportunities.

Department Goals


Equitable and accessible Provide equitable and accessible Library services, materials, and programs to support lifelong learning for communities we serve.

Inclusive and participatory decision-making Use inclusive and participatory decision-making involving our community to continuously improve how the Library serves the public.

Key Performance Indicators

  1. Circulation per capita
  2. Library square feet per capita
  3. Number of active card holders from priority populations
  4. Number of active cardholders
  5. Number of library initiatives targeting underserved populations
  6. Percent of Locations with Repeat Security Incidents
  7. Percent of Staff Trained in De-escalation and Safety Protocols
  8. Total collection size per capita