City of Austin | Performance Measures

City of Austin

Performance Measures

Austin Police
Department Director: Lisa Davis - Chief of Police
Department Website: https://www.austintexas.gov/department/police
Department Phone: 3-1-1

Department Mission

Austin Police (AP) serves the residents of Austin through neighborhood-based patrol, investigating crimes, providing traffic control, and answering emergency and non-emergency calls. APD is committed to the use of best practices to reduce crime, enhance citizen safety, manage traffic safety, and to provide professionally trained staff. Austin Police continues to keep Austin one of the safest large cities in the nation with a violent crime rate among the lowest for peer cities.

Department Goals

Investigations: Investigate crimes in order to clear crimes and obtain justice for victims.
Traffic: Collaborate and work with the community, city, regional, and state assets to improve traffic safety within the City.
Building Community Relationships: Continue to engage the Community to provide the police service they expect, and be a collaborating department that is trusted and respected by all in the community to make Austin the safest city.
Prevention of Crime: Conduct visible efforts with patrol and specialized units to interdict criminal activity and provide responsive service, and address crime through innovative strategies and community engagement.

Key Performance Indicators

  1. Change in Crimes against Persons from previous year
  2. Change in Crimes against Property from previous year
  3. Change in Crimes against Society from previous year
  4. Change in traffic fatalities from previous year
  5. Crimes against Persons Clearance Rates
  6. Crimes against Property Clearance Rates
  7. Crimes against Society Clearance Rates
  8. Number of minutes for police response for emergency and urgent violent crime calls
  9. Percent of 911 calls answered within 15 seconds
  10. Percent of Community Engagement Time Available
  11. Percent of residents who are satisfied with the overall quality of police services