City of Austin | Performance Measures

City of Austin

Performance Measures

Parks and Recreation
Department Director: Kimberly McNeeley - Director
Department Website: http://www.austintexas.gov/department/parks-and-recreation
Department Phone: 512-974-6700

Department Mission

The Parks and Recreation Department (PARD) provides a diverse array of programs and experiences to the public by creating sustainable natural spaces and public places that inspire Austin to learn, play, protect, and connect. Parks and Recreation proudly operates an extensive park system that provides public access to leisure and recreational opportunities for thousands of community members and visitors daily.

Department Goals


Align accessible and diverse programs and services with community needs and interests.

Ensure the parks system preserves recreational and natural spaces to serve as a respite from urban life.

Expand and improve access to parks and facilities for all.

Activate and enhance urban park spaces to provide flexible and diverse programming.

Key Performance Indicators

  1. Citizen satisfaction with the appearance of park grounds
  2. Funding from partnerships and grants per dollar of City investment toward capital improvements on parkland (Ratio)
  3. Percent of citizens satisfied with Parks and Recreation facilities
  4. Percentage of Parks and Recreation program participants receiving financial assistance
  5. Percentage of residents satisfied with the overall quality of parks and recreation services.
  6. Percentage of residents who have access to parks and open spaces (live within one-quarter mile in urban core and within half-mile outside of urban core)