City of Austin
Performance Measures
Austin Resource Recovery
Department Director:
Ken Snipes - Director
Department Website:
http://www.austintexas.gov/department/austin-resource-recovery
Department Phone:
3-1-1
Department Mission
The mission of Austin Resource Recovery is to provide excellent customer services that promote waste reduction, increase resource recovery, and support the City's sustainability efforts so that zero-waste goals may be achieved.
Department Goals
Achieve Zero Waste in our Community
Key Performance Indicators
- Average Customer Satisfaction With the Quality of all Curbside and HHW Services
- Estimated Percent of Curbside Collected Materials Diverted from Landfills by ARR
- Lost Time Injury Rate Per the Equivalent of 100 Employees
- Percent of Combined Residential Collection Services Collected On-Time
- Percent of URO-Affected Properties Reporting Access to Recycling for Employees and Tenants