City of Austin | Performance Measures

City of Austin

Performance Measures

City Clerks Office
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Department Mission

The City Clerk's Office is responsible for managing the City of Austin's elections, providing records and information management to all departments, administering to the boards and commissions, managing records of Council actions, updating the Municipal Code and technical manuals, administering lobbyist registrations, supporting Council meetings, and maintaining the Council Meeting Information Center and the Board and Commission Meeting Information Center websites.

Department Goals

Promote transparency and access to City information/records.
Conduct accessible elections that comply with election laws through enhanced collaboration with relevant county election administrators as well as coordination with GIS mapping services.
Promote records management best practice and compliance with state and city records management requirements.
Promote active citizen participation that fosters an environment that informs elected officials with information needed when making policy decisions.

Key Performance Indicators

  1. Percent of City code-amending ordinances sent within 3 months to the vendor under contract for publication of the Code
  2. Percent of data published to the data hub portal in compliance with the established deadlines
  3. Percent of elections held that comply with election laws
  4. Percent of new Board & Commission members completing the required training within the established guidelines.