City of Austin | Performance Measures

City of Austin

Performance Measures

Office of the City Clerk
Department Director: -
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Department Mission

The Office of the City Clerk (OCC) is responsible for managing the City of Austin's elections, providing records and information management to all departments, serving as a liaison to the boards and commissions, managing records of Council actions, updating the Municipal Code and technical manuals, administering lobbyist registrations, supporting Council meetings, and maintaining the Council Meeting Information Center and the Board and Commission Meeting Information Center websites.

Department Goals

Promote transparency and access to City information/records.
Conduct accessible elections that comply with election laws through enhanced collaboration with relevant county election administrators as well as coordination with GIS mapping services.
Promote records management best practice and compliance with state and city records management requirements.
Promote active citizen participation that fosters an environment that informs elected officials with information needed when making policy decisions.

Key Performance Indicators

  1. Information Governance Number of departmental projects, record types, or business processes added to the EDIMS project annually
  2. Percent of data published to the data hub portal in compliance with the established deadlines
  3. Percent of elections held that comply with election laws
  4. Percent of new Board & Commission members completing the required training within the established guidelines
  5. Percent of time City code is codified within 30 days of submitting to publisher