City of Austin
Performance Measures
Department Director:
Stuart Reilly - General Manager
Department Website:
http://www.austinenergy.com
Department Phone:
512-322-6817
Measure:
Average customer outage minutes experienced over a 12-month period
Measure Description
Average number of minutes customers are without service during each outage
Measure Type
Efficiency
Current Data - Quarterly
| 2026 Target | Q1 | Q2 | Q3 | Q4 | 2026 Actuals |
| 57 | 76.82 | 77.09 | 0 | 0 | No Data |
Historical Data - Last 5 Years
| FY 2021 Actual | FY 2022 Actual | FY 2023 Actual | FY 2024 Actual | FY 2025 Actual | FY 2025 Target | FY 2026 Target |
| 61.390 | 67.270 | 83.970 | 75.350 | 74.300 | 57 | 57 |