City of Austin
Performance Measures
Department Director:
Stuart Reilly - General Manager
Department Website:
http://www.austinenergy.com
Department Phone:
512-322-6817
Measure:
Average minutes to restore services to affected customers
Measure Description
The Customer Average Interruption Duration Index (CAIDI) measures the average duration (in minutes) to restore service to customers following a sustained outage. It reflects the reliability and responsiveness of the distribution system.
Measure Type
Output
Current Data - Quarterly
| 2026 Target | Q1 | Q2 | Q3 | Q4 | 2026 Actuals |
| No Goal | 78.53 | 78.98 | No Data | No Data | No Data |
Historical Data - Last 5 Years
| FY 2021 Actual | FY 2022 Actual | FY 2023 Actual | FY 2024 Actual | FY 2025 Actual | FY 2025 Target | FY 2026 Target |
| New Meas. | New Meas. | 94.610 | 89.570 | 76.130 | No Goal | No Goal |