City of Austin | Performance Measures

City of Austin

Performance Measures

Austin Aviation
Department Director: Ghizlane Badawi - Chief Executive Officer
Department Website: http://www.austintexas.gov/airport
Department Phone: 512-530-2242

Measure:

AUS Passenger Satisfaction
Measure Description
Percent of Passengers that Ranked their Overall Satisfaction with the Airport as "Excellent" or "Good"
Measure Type
Result

Current Data - Quarterly

2026 Target Q1 Q2 Q3 Q4 2026 Actuals
75 82 82 No Data No Data No Data

Historical Data - Last 5 Years

FY 2021 Actual FY 2022 Actual FY 2023 Actual FY 2024 Actual FY 2025 Actual FY 2025 Target FY 2026 Target
84 81.25 80 82 81 80 75