City of Austin
Performance Measures
Department Director:
Robert Luckritz - Chief
Department Website:
http://www.austintexas.gov/department/ems
Department Phone:
512-972-7200
Measure:
Percent of potentially life-threatening responses (priority 1) within 9 minutes and 59 seconds
Measure Description
Percentage of Priority 1 calls responded to within 9:59 minutes or less in the City of Austin. Priority 1 calls have the biggest potential to be life threatening based on information received from the party calling 911. An example is cardiac arrest, where CPR and defibrillation are proven to improve patient outcome.
Measure Type
Result
Current Data - Quarterly
| 2025 Target | Q1 | Q2 | Q3 | Q4 | 2025 Actuals |
| 75 | No Data | No Data | No Data | No Data | No Data |
Historical Data - Last 5 Years
| FY 2020 Actual | FY 2021 Actual | FY 2022 Actual | FY 2023 Actual | FY 2024 Actual | FY 2024 Target | FY 2025 Target |
| 88.700 | 85.640 | 82.900 | 75 | 73 | 75 | 75 |