City of Austin | Performance Measures

City of Austin

Performance Measures

Department Director: Robert Luckritz - Chief
Department Website: http://www.austintexas.gov/department/ems
Department Phone: 512-972-7200

Measure:

Percent of mental health calls resolved without law enforcement
Measure Description
Number of MH Crisis responses in which CHPR arrived on scene and disposition didn't require APD, divided by total number of MH Crisis responses in which CHPR arrived on scene.
Measure Type
Output

Current Data - Quarterly

2026 Target Q1 Q2 Q3 Q4 2026 Actuals
95 57.67 58.3 No Data No Data No Data

Historical Data - Last 5 Years

FY 2021 Actual FY 2022 Actual FY 2023 Actual FY 2024 Actual FY 2025 Actual FY 2025 Target FY 2026 Target
New Meas. 64 69 75 67 0 95