City of Austin
Performance Measures
Department Director:
Deborah Thomas - City Attorney
Department Website:
http://www.austintexas.gov/department/law
Department Phone:
512-974-2268
Measure:
Percent of clients satisfied with timeliness of legal advice
Measure Description
client satisfaction
Measure Type
Result
Current Data - Annually
| 2026 Target | 2026 Actuals |
| 100 | No Data |
Historical Data - Last 5 Years
| FY 2021 Actual | FY 2022 Actual | FY 2023 Actual | FY 2024 Actual | FY 2025 Actual | FY 2025 Target | FY 2026 Target |
| 96 | 95 | 87 | 85 | 95 | 100 | 100 |