City of Austin | Performance Measures

City of Austin

Performance Measures

Management Services
Department Director: T.C. Broadnax - City Manager
Department Website: http://www.austintexas.gov/department/city-manager
Department Phone: 512-974-2200

Measure:

Percent of contacts called within 5 business days
Measure Description
Measure Type
Result

Current Data - Annually

2026 Target 2026 Actuals
100 97

Historical Data - Last 5 Years

FY 2021 Actual FY 2022 Actual FY 2023 Actual FY 2024 Actual FY 2025 Actual FY 2025 Target FY 2026 Target
53 95 99 100 100 95 100