City of Austin
Performance Measures
Department Director:
Lisa Davis - Chief of Police
Department Website:
https://www.austintexas.gov/department/police
Department Phone:
3-1-1
Measure:
Number of minutes for police response for emergency and urgent violent crime calls
Measure Description
Measures the total time from call initiation to officer on scene for emergency and urgent violent crime incidents. The median represents the midpoint of all response times-meaning half of calls are answered faster than this time and half take longer. Response times are displayed in minutes and seconds (MM:SS).
Measure Type
Result
Current Data - Quarterly
| 2026 Target | Q1 | Q2 | Q3 | Q4 | 2026 Actuals |
| 7.12 | 7.29 | 6.55 | 6.36 | No Data | No Data |
Historical Data - Last 5 Years
| FY 2021 Actual | FY 2022 Actual | FY 2023 Actual | FY 2024 Actual | FY 2025 Actual | FY 2025 Target | FY 2026 Target |
| New Meas. | 7.260 | 7.360 | 7.260 | 7.030 | 0 | 7.12 |