City of Austin - JOB DESCRIPTION

Airport Facility Coordinator

Under general supervision, this position provides coordination of work, leadership, and guidance to staff who provide housekeeping, security, and facilities services throughout Austin-Bergstrom International Airport (AUS) and the AUS campus.

1. Coordinates, leads, and assists staff conducting facility maintenance, security, emergency services, general and detailed cleaning and disinfecting services using heavy and specialized equipment, and moving and arranging services for airport terminals and campus.
2. Acts as supervisor in absence of shift supervisor.
3. Interacts with airport tenants, passengers, and other City of Austin departments on behalf of the division.
4. Develops and revises standard operating procedures for the division and implements once approved.
5. Provides customer service by answering questions and providing information to all customers navigating and transitioning through the airport.
6. Performs administrative duties and responsibilities including completing and approving forms, logs, timesheets, and leave requests.
7. Stocks, orders, and replenishes supplies campus-wide; inspects and maintains equipment, vehicles, and areas of the airport campus for needed repairs, maintenance, and cleanliness.
8. Communicates and coordinates work with divisional supervisors regarding event operational matters, resolves conflicts and difficult situations, evaluates personnel performance, and resolves other issues.
9. Observes and enforces department and facility safety and operational policies and procedures.
10. Works in conjunction with airport personnel and assigned staff to coordinate and ensure security and safety for airport facilities; coordinates evacuations and isolations of airport facilities when emergencies arise such as security breaches, weather or fire emergencies, and baggage handling system outages.

May provide leadership, work assignments, evaluation, and guidance to others.

• Knowledge of airport janitorial processes and procedures.
• Knowledge of Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and mandates and City, departmental, State, and Local rules and regulations.
• Knowledge of FAA and TSA Security Identification Display Area (SIDA) regulations and requirements.
• Knowledge of Airline Baggage Hygiene procedures.
• Skill in establishing and maintaining collaborative working relationships with others.
• Skill in leadership.
• Skill in using equipment and vehicles in airport services.
• Skill in identifying suspicious and unusual activities.
• Ability to communicate effectively in English.
• Ability to understand and follow oral and written instructions.
• Ability to pass and maintain TSA and SIDA security requirements.
• Ability to train others.
• Ability to operate vehicles and cleaning equipment/machinery and utilize computer software.
• Ability to walk and stand continuously.
• Ability to sit, bend, stoop, twist, climb, kneel, and crawl for periods of time.
• Ability to reach and stretch overhead.
• Ability to demonstrate repetitive hand and foot movement, finger dexterity, grasping, squeezing, and repetitive motions.
• Ability to carry, lift, push, and pull up to fifty (50) pounds unassisted, with occasional climbing of stairs and ladders.
• Ability to work in environments with exposure to vibrations, noise, mechanical and chemical hazards, fume and odor hazards, toxic waste and material hazards.
• Ability to work with possible contact with blood and other potentially infectious materials.

Graduation from an accredited high school or equivalent, plus three (3) years of experience related to janitorial services, including two (2) years of experience which were in the operation of janitorial heavy equipment and/or machinery.

Valid Texas Class C Driver License within ninety (90) days of hire.