City of Austin - JOB DESCRIPTION

SMBR Program Manager

Under limited direction, the Small and Minority Business Resources (SMBR) Program Manager is responsible for developing, implementing, and managing the City’s complex programs for the Minority, Women, Disadvantaged, Airport Disadvantaged Concessions Programs (MBE, WBE, DBE, ACDBE) and Third-Party Agreements. This position will be responsible for working with departments in the development, implementation, and evaluation of compliance policies and practices related to procurement and contracting.

1. Evaluates, monitors the quality, responsiveness, service delivery and efficacy of DBE and ACDBE programs to federal agencies and their impact on equity and the inclusion of social and inclusion of disadvantaged business owners.
2. Ensures adherence and compliance to the MBE/WBE/DBE/ACDBE programs and Third-Party agreements, that may include City Departments, with local, state or federal agencies that must incorporate standards of these programs in procurements not managed by the City.
3. Administers, directs and oversees the activities related to the teams and projects in the implementation of the MBE/WBE/DBE/ACDBE. Programs.
4. Responsible for the development of plans and triennial goals that are required for the City to be in compliance with federal regulations and manages the DBE and ACDBE action plan on behalf of the Aviation Department and SMBR Department.
5. Coordinates and works in collaboration with the Aviation Department, Economic Development Department, Capital Delivery Services Department, Financial Services Department, department divisions, and other stakeholders involved in and affected by programs to through community engagement and program development, training, and best practices.
6. Develops performance indicators and progress benchmarks to ensure accountability towards achieving DBE and ACDBE goals including race-neutral measures to achieve an equitable delivery of City services, programs, initiatives, and internal practices. Identifies disparities in department programs and services and works to remove underlying drivers of inequitable program or policy outcomes.
7. Acts as an advisor to executive management, performs research and analysis as it relates to federal programs, and will present and administer the review of federal funds as it is applicable to capital improvement projects.
8. Analyzes and reports MBE/WBE/DBE/ACDBE data to identify trends, demographics, recommendations on staffing resources, recruitment challenges, training strategies and other related statistics to assist in identifying efforts to increase equity and inclusion initiatives for CIP and non-CIP projects.
9. Creates strategies for MBE/WBE/DBE/ACDBE programs participants are provided equal access to City procurement and contracts opportunities by engaging in outreach and communication to increase the number of certified firms.
10. Represents department in matters related to the DBE/ACDBE program matters within City Departments, Airport Advisory Committee, and other local, state and federal governmental regulatory agencies.

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of program management.
• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of City practices, policies, and procedures.
• Knowledge of operations, services, and activities of a small, minority, and business development program(s).
• Knowledge of issues, best practices, and legislation related to MBE/WBE/DBE/ACDBE and diversity, equity, and inclusion.
• Knowledge of principles and practices and developments in concepts, trends, and current issues related to race and general based programs.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to assess current programs and practices for equitable outcomes.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, diplomacy, and maintain confidentiality as required.
• Ability to analyze programs, policies, and operational needs and recommend adjustments.

• Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a field related to the job, including two (2) years of experience which were in a lead, supervisory, project, or program management capacity.
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.
• Graduation with a Master’s degree from an accredited college or university in a related field may substitute for non-lead or non-supervisory experience up to a maximum of two (2) years.