City of Austin - JOB DESCRIPTION

Housing Services Coordinator

Administers affordable housing programs, providing financial resource, housing counseling, education, and guidance to citizens.

1. Develops, implements, and coordinates low-income housing and financial programs.
2. Leads and coordinates home ownership education, outreach, marketing, and training.
3. Provides technical in-house or group assistance in the application process.
4. Underwrites citizen’s applications, including reviewing and assessing supporting documentation.
5. Consults with attorneys and senior management concerning real estate transactions, including funding and closing citizen’s transactions.
6. Researches and provides analysis of lien legal documents, title commitments, property tax, referral services documents, and insurance documents.
7. Reconciles HUD-1 settlement statements with first and subordinate lien calculations.
8. Coordinates division activities with other internal sections and outside entities.
9. Interprets and ensures compliance with Federal, State, Local and departmental program regulations, policies, and procedures.
10. Assists in the creation, development, implementation, and modifications of legal documents, program guidelines, policies, and procedures.
11. Plans, organizes, and participates in preparation and review of real estate acquisition, sale documents, and instruments to assure accuracy, completeness, and compliance with legal requirements.
12. Provides public presentations.

• Knowledge of City, State and Federal housing and community development programs, real estate practices and contracts and agreements.
• Knowledge of budgeting, invoicing and proposal writing.
• Knowledge of client data management systems and other performance tracking tools.
• Knowledge of neighborhood planning principles and code requirements.
• Knowledge of principles, practices and regulations for mortgage finance and consumer lending underwriting.
• Knowledge of contract administration and contract compliance.
• Knowledge of records management systems.
• Knowledge of real estate principals and housing development processes.
• Knowledge of marketing, outreach and community relations principles.
• Skill in event organization and presentation fro and to public officials, community and business.
• Skill in outreach to diverse communities including underserved communities.
• Skill in evaluating contracts, grants, loan applications and associated documents.
• Skill in effective oral and/or written communication.
• Skill in analyzing and interpreting financial and real estate records.
• Skill in writing, editing and developing program guidelines.
• Ability to demonstrate excellent customer service.
• Ability to perform in a production-driven environment.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact and diplomacy in all pubic dealings.
• Ability to teach and train diverse audiences.

• Graduation with a Bachelor’s degree from an accredited college or university with major course work  in a field related to the job, plus two (2) years of related experience.
• Experience may substitute for education up to four (4) years.
• Education may substitute for experience up to two (2) years. 

• Must be able to obtain certification in pre-homeownership education training within the first year from date of hire.
• Must be able to obtain Homeownership Counseling Certification within the first year from date of hire.