City of Austin - JOB DESCRIPTION

Organizational Development & Training Specialist Senior

This position leads and coordinates organizational development and training activities, including the design of implementation programs for citywide initiatives. Plans and designs a wide range of human resources (HR) services and programs in the area of organizational development and training for one or more City departments.

1. Develops, implements, and evaluates departmental rollouts of citywide HR or organizational development (OD) initiatives
2. Designs and performs department-wide needs assessments to identify and analyze major organizational problems.
3. Analyzes the results of needs assessments, meetings, research, and other forms of communications in order to develop short- and long-term strategies for organizational development across an entire department or group of departments.
4. Coordinates the activities of other organizational development and training personnel, assigning tasks and monitoring their completion.
5. Provides advice to management and others on how to best handle their organizational problems.
6. Develops, schedules, coordinates, and delivers training modules, workshops, and facilitations to selected audiences.
7. Evaluates the effectiveness of training modules, workshops, etc., and makes changes as needed to improve future results.
8. Plans, designs, implements, and evaluates plans and activities for assigned projects and programs.
9. Facilitates groups in areas such as conflict resolution, team development, process improvement, strategic planning, and problem solving.
10. Participates in or lead teams with Organization Development, Human Resources, and other team members.

• Provides leadership for groups including other professionals and support staff in the area of Organizational Development and Training.
• Leads workshops and classes as an instructor or trainer.
• Mentors less experienced Organizational Development and Training personnel.

• Knowledge of basic training and learning principles.
• Knowledge of instructional systems design methods.
• Knowledge of City practice, policy, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in data analysis and problem solving.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to deliver training.
• Ability to facilitate groups.
• Ability to develop and maintain knowledge in organizational development and training.
• Ability to establish and maintain good working relationships with other City employees and the public.

• Bachelor's degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training.
• One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.