City of Austin - JOB DESCRIPTION

Administrator, Utility Documentation Control

This position is located within Austin Energy. Under general direction, leads the development, review, implementation and maintenance of a document control and management process that supports utility operations and quality in conformance with quality management systems and compliance to Local, State, and Federal regulations.

1. Develops a document control program including processes and tools in support of quality and compliance activities. 
2. Serves as subject matter expert to instruct, advise, and direct departmental staff in the implementation or improvement of document control processes and procedures.
3. Manages systems and processes required for compliance, such as NERC-related CIP Protected Asset access requests and ISO certification.
4. Conducts personnel risk assessments in accordance with Local, State, and Federal regulations which include identification verification, and criminal background investigations.
5. Maintains quality and compliance records such as cyber security training and personnel risk assessment information for employees, vendors, and contractors.
6. Provides responses/evidence to internal and external auditors in their request for data during audits of documents and records to ensure quality and regulatory compliance.
7. Implements and maintains reporting and auditing systems to keep management and staff abreast of program activity.
8. Conducts training and promote strong communications to ensure the quality and integrity of program outputs.

May provide leadership, work assignments, evaluation, training, and guidance to others.

• Knowledge of records management.
• Knowledge of applicable processes, techniques, and methods.
• Knowledge of Federal, State, Local laws, applicable to the program.
• Knowledge of City practice, policy, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.
• Ability to maintain current technologies and document control systems
• Ability to influence and persuade stakeholders.
• Ability to apply critical thinking skills.
• Ability to develop and maintain programs.
• Ability to assimilate information quickly, analyze problems and implement appropriate solutions.

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business or Public Administration, Information Science ,or field related to the job, plus 2 years of related work experience.