| Purpose: |
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Under general supervision, this position provides assessment and case management to targeted clientele. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Conducts intakes and assessments for target groups to determine psycho-social, substance abuse treatment, housing, and/or resource needs and to obtain maximum benefits from all available sources.
- Develops and implements individual treatment plans.
- Utilizes community resources such as, but not limited to: Local, State, Federal, and non-profit agencies; parenting; school; medical; and healthcare partner resources and other resources for substance abuse treatment; mental health, dental, and/or vision care; health benefit enrollment; housing; job skills; and employment assistance to assist client in learning to live as a competent member of the community.
- Provides case management for problems such as chemical dependency, questionable mental state, homelessness, and/or unemployment.
- Compiles data and writes informational reports, cost estimates, etc
- Refers citizens to appropriate agency or program.
- Records data on appropriate forms, logs, etc.
- Attends meetings and seminars to stay current in job practices.
- May require assisting clients in developing action steps, actively monitoring, and tracking follow-ups.
- May require maintaining client record and track client progress.
- May require working with clients both in clinic and on outreach, such as in parks, on street corners, soup kitchens, etc.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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None.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of the resources in Austin for persons with multiple issues including homelessness, substance abuse and mental health.
- Knowledge of working with criminal offenders.
- Skill in establishing and maintaining good working relationships with other City employees and the public.
- Skill in negotiation with other social service programs.
- Skill in obtaining services for clients.
- Skill in the application of casework principles.
- Skill in the process of interviewing and counseling.
- Skill in establishing priorities of tasks according to their criticality.
- Skill in operating a computer.
- Skill in assessment.
- Ability to be creative in developing treatment options.
- Ability to work with "hard-to-reach" populations.
- Ability to assess clients for mental health, substance abuse, and medial needs.
- Ability to engage clients.
- Ability to confront "difficult" clients in a firm yet respectful way.
- Ability to work well under pressure with multiple tasks.
- Ability to work as a team player.
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| Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field.
- For Municipal Court: experience must be in a field related to case managment and working with vulnerable populations.
- For Downtown Austin Community Court: experience must be in working substance dependency and homeless populations.
- A Master's degree may substitute for experience up to two (2) years.
- Experience may substitue for education up to four (4) years.
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| Licenses and Certifications Required: |
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- For Austin Municipal Court:
- Must possess and maintain a valid Texas Class C Driver License
- Driving record must meet National Safety Council instructor eligibility requirments. This eligbiltity must be maintained during employment.
- For Downtown Austin Community Court:
- Must possess and maintain a valid Texas Class C Driver License
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