Data is as of 6/15/2025.
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City of Austin - JOB DESCRIPTION

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Facilities Process Manager
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 13861 Salary Grade: ZA0
Approved: February 13, 1998 Last Revised: April 24, 2025

Purpose:
 

Under limited direction, this position is responsible for providing strategic management, day-to-day operations, needs assessments, and efficiency upgrades of facilities owned and operated by the City of Austin.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Reviews, monitors, and oversees Department Master Plan activities that align and integrate strategic plans into the design and  functionality of workspaces and facilities.
  2. Facilitates the allocation and utilization of workspace for efficient and productive business operations in alignment with  business needs and long term plans.
  3. Monitors and analyzes usage trends within established service territory and plans, designs, and implements changes and  enhancements into facilities management.
  4. Plans and implements facility and facility system modifications and improvements to include general maintenance,  technological upgrades, space planning and energy efficiency.  
  5. Plans, schedules, and coordinates general maintenance, major repairs, remodeling, or construction projects for City of Austin  facilities. Oversees contracts related to landscaping, HVAC, pest control and elevator maintenance
  6. Oversees lease and/or purchase activities to include site selection and recommendations, cost control, and lease agreements.
  7. Establishes, implements, and reviews policies, protocols, and procedures promoting safety regulations and code compliance  related to the operation of heating, air handling, and electrical and mechanical control systems.
  8. Prepares, presents, and monitors the facilities management and Capital Improvement project budget.
  9. Reviews, analyzes, and prepares written and oral reports for City Management and City Council.
  10. Promotes sustainability by facilitating continuous improvement of facilities to meet the requirements set forth in the  Environmental Climate Protection program and environmental system ordinances.
Responsibilities - Supervisor and/or Leadership Exercised:
 

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of City practice, policy, and procedure.
  • Knowledge of technical aspects of maintenance and repair operations.
  • Knowledge of supervisory and managerial techniques and principles.
  • Knowledge of workspaces, design and building maintenance systems.
  • Knowledge of sustainability concepts and design practices.
  • Knowledge of building automation systems, such as life safety alarm systems, mechanical and lighting controls.
  • Skill in oral and written communications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications. 
  • Skill in managing multiple programs, projects, and tasks.
  • Skill in negotiations and handling conflict resolution
  • Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions/recommendations
  • Skill in developing, reviewing, monitoring, and evaluating contracts for services and/or materials
  • Ability to manage multiple projects and programs simultaneously within approved budgets
  • Ability to quickly recognize and analyze irregular events.
  • Ability to establish and maintain excellent communication and working relationships with City personnel and the public.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business, Architecture, Engineering, Construction or a related degree, plus five (5) years experience in a related field, two (2) of which must have been in a supervisory capacity.
  • Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.