| Purpose: |
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Under general supervision, this position performs tasks related to rabies control, dangerous or vicious animal investigations, and animal impoundment, education, and prevention services.
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| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Trains and leads Field Services staff in performing field duties, investigation techniques, bite reporting, and injured animal handling.
- Investigate reports of rabies exposure, dangerous or vicious animals, and proper care violations.
- Safely and humanely captures and transports animals, including those who are sick, injured or potentially dangerous.
- Establishes quarantines and oversees home observations.
- Performs field tranquilization on ill, injured, or dangerous domestic animals or wildlife
- Maintains a current list of declared Dangerous Dogs for public access.
- Euthanizes animals when necessary, with understanding and compassion for the animal.
- Responds to observed or reported emergency situations and ordinance violations as well as after-hours emergency calls as needed from the Austin Police Department.
- Writes reports and records data on appropriate log/forms.
- Dispatches calls for service to field personnel.
- Answers citizens' questions and provides assistance and education to citizens regarding responsible animal ownership/ordinance requirements.
- Issues citations, obtain affidavits, and testifies in court. Fills requests for records under the provision of the Texas Public Information Act.
- Attends training sessions to attain or maintain certifications, or as required by management.
- Participates in prevention services such as teaching bite prevention classes, responsible pet ownership classes, etc. Contributes to the programs and services that support the shelter’s live outcome goals.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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May provide leadership, work assignments, evaluation, training, and guidance to others.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of supervisory and managerial techniques and principles.
- Knowledge of animal services and related programs.
- Knowledge of State and Local laws, regulations, and ordinances concerning animal related issues/complaints.
- Knowledge of City of Austin and Travis County streets and roads.
- Skill in safely handling wild, domestic and livestock animals, including those with unknown temperament.
- Skill in using computers and related software applications.
- Skill in establishing and maintaining good working relationships with other City of Austin employees and the public.
- Skill in the use of tools used to capture, restrain, and transport animals.
- Skill in using computers and related software applications.
- Skill in verbal and written communication, including the ability to draft grammatically correct, concise reports under strict deadlines.
- Skill in Public speaking.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to diffuse heated encounters, both human and animal.
- Ability to identify animal species and breeds.
- Ability to train others.
- Adhere to disease management and safety protocols.
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| Minimum Qualifications: |
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- Graduation from an accredited high school or equivalent, plus two (2) years of relevant work experience.
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| Licenses and Certifications Required: |
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- Valid Texas Class C Driver's License.
- Basic Animal Control Training must be completed within (6) months of hire.
- Must obtain chemical immobilization certification within six (6) months of hire.
- Notary Public must be obtained within six (6) months of hire.
- Euthanasia Technician course must be completed and must pass exam within (6) months of hire.
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