City of Austin - JOB DESCRIPTION

WIC Training Coordinator

Under general direction, this position is responsible for developing, coordinating, delivering, and assessing training programs for Women, Infants, and Children (WIC) Local and State-wide staff.

1. Serves as liaison between the Training Team, Division Manager, and State WIC regarding Training Center operations and procedures.
2. Develops, implements, and evaluates training plans for WIC program staff.
3. Develops and implements evaluation tools.
4. Develops and implements registration process for appropriate trainings in coordination with State WIC and Division Manager.
5. Coordinates and executes training schedules, including facility reservations and details, such as food, supplies, etc.
6. Documents and monitors completion of monthly and other required staff training.
7. Collaborates with State WIC and Division Manager to gain knowledge of work situations requiring employee training to better understand changes in policies, procedures, regulations, and/or technologies.
8. Writes, drafts, and reviews program policies, procedures, routine correspondence, etc.
9. Assists in planning short- and long-range goals and projects.
10. Coordinates University and volunteer requests for placements and assignments in WIC clinics, and completes required Human Resource paperwork and evaluations for students.
11. Serves as preceptor for the State WIC Internship, coordinates rotation, and completes evaluation.
12. Responds to research project requests informing and complying with the City, Department, and State WIC process; reviews project to determine feasibility; and communicates and coordinates with Division Manager.
13. Oversees services and activities, including clinic staffing, supply and equipment needs, and report incidents and accidents, and addresses and resolves immediate customer complaints.
14. Collects, reviews, and interprets data to ensure program metrics are met and improved upon, as needed.
15. Provides regular clinic services to maintain current knowledge and skill level.

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of principles and practice of nutrition.
• Knowledge of public health programs and client needs.
• Knowledge of training and learning principles.
• Knowledge of instructional systems design methods.
• Knowledge of applicable regulatory agency requirements.
• Knowledge of medical terminology.
• Knowledge of charting standards and/or records management.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications sufficient to clearly convey and receive information and ideas.
• Skill in delivering training and providing public presentations.
• Skill in handling and prioritizing multiple tasks.
• Skill in resolving problems or situations requiring the exercise of good judgment.
• Skill in establishing and maintaining good working relationships with other City departments, employees, and the public.
• Skill in maintaining records.
• Skill in preparing clear and concise written reports.
• Ability to train others.
• Ability to work with frequent interruptions.

Graduation with a Bachelors degree from an accredited college or university with major course work in a field related to Food and Nutrition, Dietetics, or Home Economics, which includes twelve (12) semester hours in food and nutrition, plus three (3) years relevant work experience.

 Registered Dietitian with the American Academy of Dietetics.