| Purpose: |
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Under general direction, this position is responsible for developing, delivering, and assessing departmental and/or City-wide training programs. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Develops and delivers training modules and workshops to selected audiences.
- Confers with management to gain knowledge of work situations requiring employee training to better understand changes in policies, procedures, regulations and/or technologies.
- Formulates teaching outline and determines instructional methods.
- Selects or develops teaching aids, such as training handbooks or materials, demonstration models, visual aides, or computer tutorials.
- Conducts and schedules training sessions.
- Evaluates the effectiveness of training modules, workshops, etc. and makes changes.
- Participates in identifying program needs and obtaining technical data.
- Maintains training records
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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None.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of basic training and learning principles.
- Knowledge of instructional systems design methods.
- Knowledge of City practice, policy, and procedures.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in planning and organizing.
- Skill in using computers and related software.
- Ability to deliver training.
- Ability to develop and maintain current knowledge of training practices.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain good working relationships with other City employees and the public.
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| Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience in a related field.
- Experience may substitute for education up to the maximum of four (4) years.
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| Licenses and Certifications Required: |
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None.
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