Data is as of 6/15/2025.
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City of Austin - JOB DESCRIPTION

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Court Operations Assistant Manager
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 10955 Salary Grade: MD6
Approved: November 12, 2014 Last Revised: February 13, 2025

Purpose:
 
Working under general direction of a Division Manager, this position is responsible for assisting with the operations of the assigned court division and acts as the Division Manager in that person’s absence.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Assists in directing court operations.
  2. Researches, develops and recommends a variety of programs, projects, and activities.
  3. Collaborates with other divisions to improve existing services.
  4. Assists in the development, documentation, maintenance, and compliance of division operating policies and procedures.
  5. Researches, analyzes, documents, defines, and coordinates division performance measures and other data for trends, relevance, and accuracy.
  6. Makes presentations.
  7. Advises staff and/or public on policies, procedures and issues.
  8. Conducts investigations of complaints and prepares reports and/or recommendations.
  9. Prepares administrative procedures, performance reports, forms and technical documents.
  10. Develops and/or delivers training.
  11. Participates in the development and preparation of the budget, business plans, and forecasts.
  12. Assists in writing and monitoring contracts and expenditures.
Responsibilities - Supervisor and/or Leadership Exercised:
 
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.   
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of project management.
  • Knowledge of City practices, policies and procedures.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of supervisory and managerial techniques and methods.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software, including Microsoft Office and Adobe.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to plan and present effective programs.
  • Ability to stay abreast of court trends.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to assess information and summarize findings.
  • Ability to meet deadlines and effectively communicate status of assignments, projects.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Criminal Justice or a related field plus three (3) years of experience in a related field, two (2) of which were in a supervisory capacity.
  • Experience may substitute for Education up to the maximum of four (4) years.
Licenses and Certifications Required:
 
May require a valid operator's license and the use of a personal vehicle.
 

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.