Data is as of 6/15/2025.
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City of Austin - JOB DESCRIPTION

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Program Manager I
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 17165 Salary Grade: HE0
Approved: June 06, 2016 Last Revised: February 21, 2025

Purpose:
 

Under general direction, this position is responsible for managing programs that integrate multiple elements or projects to achieve a defined objective.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Determines program goals, objectives and resource requirements.
  2. Establishes program standards, methods, policies and procedures.
  3. Coordinates and collaborates with stakeholders.
  4. Monitors and evaluate programs effectiveness and implements improvement strategies.
  5. Manages the budget of assigned program and associated projects and provides financial information.
  6. Assists in developing, managing and submitting proposed budget forecast information.
  7. Manages, coordinates, implements and monitors projects associated with assigned program.
  8. Interacts with internal and external customers.
  9. Investigates and responds to inquiries from the public and other departments.
  10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc.
Responsibilities - Supervisor and/or Leadership Exercised:
 

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of principles and practices associated with assigned program area(s).
  • Knowledge of fiscal planning and budget preparation and monitoring.
  • Knowledge of management principles related to municipal project and program activities.
  • Knowledge of City practice, policy, and procedure.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in oral and written communications.
  • Skill in planning, coordinating, and implementing programs and activities.
  • Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintaining good working relationships with other City employees and the public.
  • Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.
Minimum Qualifications:
 
  • Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity.
  • Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
 

Valid Texas Class C Driver License. 

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.