| Purpose: |
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Under limited supervision, this position provides various complex law enforcement clerical tasks. Work involves reviewing documents and completing and entering highly confidential data into several databases accurately and timely. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Enters/validates arrest warrants, emergency protection from abuse orders, affidavits, and all crime-related incident reports.
- Assists citizens directly by entering online officer reports of minor crime cases or bicycle registrations.
- Monitors and assists officers as auditors of documents, ensuring case number used is assigned by dispatch CAD system, and monitors Master Name Index matching, address validation, UCR IBR corrections, and complete incident report validation.
- Supports law enforcement officers with requests to condense or collapse multiple files/incidents and merge duplicate address, businesses, or people in databases.
- Completes and enters Travis County arrest data from booking sheets and officer arrest reports into software accurately and timely.
- Receives and responds to Public Information Requests and redacts protected information, subpoena responses, and crash report requests.
- Completes uniform crime reporting statistic reports.
- Enters into National Crime Information Center database all relevant data from incident including person(s), property, vehicles, and locations.
- Answers and assists judges and attorneys with complete information on specific case facts.
- Performs primary work responsibilities with zero error factors and completes monthly audits of protection orders and arrest records.
- Processes/completes court-ordered arrest expunctions, performs regular record retention and destruction, and ensures accurate digital filing of records.
- Manages personnel duty and organization assignments within the records management system and access privileges.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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May lead or train others.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of applicable processes, techniques, and methods of law enforcement record-keeping and administrative functions.
- Knowledge of rules of criminal and civil records keeping.
- Skill in legal and law enforcement terminology and appropriate use.
- Skill in using computers and related software applications.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in effectively communicating and conflict management.
- Ability to train others.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to quickly recognize and analyze incomplete required information/data.
- Ability to establish and maintain good working relationships with all law enforcement agencies; other City, County, and State employees; and the public.
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| Minimum Qualifications: |
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- Graduation from an accredited high school or equivalent, plus five (5) years of clerical/administrative experience.
- Any combination of education and/or work experience will substitute for minimum qualifications.
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| Licenses and Certifications Required: |
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None.
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