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City of Austin - JOB DESCRIPTION

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Austin Energy Business Operations Manager


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 10162 Salary Grade: ZC8
Approved: Last Revised: July 20, 2020


Purpose:
 

Under the direction of the Deputy General Manager, this position performs generalized operational, financial, administrative, and systems management functions; and is responsible for providing managerial support to the Deputy General Manager in achieving strategic goals and objectives.

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Participates in long- and short-range organizational planning activities for Electric Utility Business Units.
  2. Coordinates and leads cross-functional teams in discussions related to work culture, safety, and environmental business unit projects.
  3. Manages, monitors, and reports out on the progress of Business Unit cultural and change initiatives.
  4. Develops, maintains, and monitors Business Unit budgets; and assists in creating, compiling, and completing all budget documents for Executive presentation.
  5. Manages purchasing procurement process and monitors contract services to ensure compliance with contractual obligations.
  6. Assists in the development of operational policies and procedures that are consistent with Austin Energy, City, and departmental polices and operating procedures.
  7. Recommends potential solutions or alternatives to critical business issues and presents them to the Executives for approval.
  8. Prepares and presents reports and oversees the design of visual presentation materials including charts and graphs to accompany reports.
  9. Acts as the interdepartmental liaison for the Deputy General Manager with other City departments.
  10. Works closely with senior leaders and Executive staff to develop creative solutions purposed to address the evolving needs of the changing workforce.
Responsibilities - Supervisor and/or Leadership Exercised:
 

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of working with the purchasing procurement process and monitoring compliance with contractual obligations.
  • Knowledge of business planning, performance measurement, and program/project management.
  • Knowledge of business strategies, objectives, departmental goals, and initiatives.
  • Knowledge of Public Administration principles, fiscal planning, budget preparation, and budget management.
  • Knowledge and understanding of Utility operations, services, practices, and policies.
  • Knowledge of pertinent Federal, State, and Local laws, codes, and regulations.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in oral and written communication.
  • Skill in developing and making effective presentations.
  • Skill in determining needs and gathering, analyzing, and presenting data to provide accurate information for management's use.
  • Skill in negotiation and influencing others.
  • Skill in analyzing and solving complex problems.
  • Skill in handling conflict and uncertain situations.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Ability to work with frequent interruptions, manage competing high priority work demands, and maintain attention to detail.
  • Ability to train others.
  • Ability to quickly recognize and analyze irregular events.
  • Ability to establish and maintain effective communication and working relationships with City employees and the public.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university, plus four (4) years of experience in a project or program management capacity.
  • Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
 

None.


This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.