City of Austin - JOB DESCRIPTION

Equity and Inclusion Program Manager II

Under minimal direction, this position develops and coordinates strategy in the alignment of equity, diversity, and inclusion efforts for entire City departments with very large regular employee populations and complex operations or City-wide responsibilities. This position will lead the department in identifying and addressing current and emerging equity and inclusion issues and develop a process to guide departments in the development, implementation, and evaluation of policies, practices, and programs addressing their impacts on equity. 

1. Evaluates and monitors the quality, responsiveness, efficiency, effectiveness, or impact of department programs and initiatives, service delivery methods, policies, and procedures on continuous equity and inclusion efforts.
2. Evaluates new and existing internal and external departmental organizational and operational policies, procedures, programs, services, and initiatives that support equity and identifies opportunities to maximize efforts and leads policy process review as it relates to equity language and impact.
3. Manages teams and projects in the implementation of diversity, equity, and inclusion strategy. Leads Equity Action Plan for department and is responsible for developing steps using stakeholder feedback regarding the priority of projects which impact equity.
4. Coordinates and works in collaboration with the Equity Office, employee groups, department divisions, and other stakeholders involved in and affected by programs to advance equity through employee and community engagement and program development, training, and best practices.
5. Develops performance indicators and progress benchmarks to ensure accountability towards equitable delivery of City services, programs, initiatives, and internal practices. Identifies disparities in department programs and services and works to remove underlying drivers of inequitable program or policy outcomes.
6. Drives leadership awareness for diversity, equity, and inclusion programs and initiatives. Acts as an advisor to executive management and recommends process improvement strategies regarding resource allocation, talent management, and organizational alignment.
7. Designs instrumentation for data collection. Analyzes and reports data to identify issues, trends, demographics, or other relevant information and statistics to drive equity and inclusion project methodology. Manages research data and stakeholder quantitative and qualitative data analysis of equity initiatives.
8. Researches and stays abreast of equity, diversity, and inclusion best practices and legislation.
9. Manages communication strategies for department equity actions.
10. Represents department in equity and inclusion matters with council, commissions, or governmental/regulatory agencies.

May provide leadership, work assignments, evaluation, and guidance to others.

• Knowledge of City practices, policies, and procedures.
• Knowledge of operations, services, and activities of a comprehensive municipal equity and inclusion program.
• Knowledge of issues, best practices, and legislation related to diversity, equity, and inclusion.
• Knowledge of principles and practices and developments in concepts, trends, and current issues related to equity, diversity, and inclusion.
• Skill in oral and written communications.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to assess current programs and practices for equitable outcomes.
• Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs.
• Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.
• Ability to strategically apply analytic and problem-solving skills to develop sound decisions, conclusions, and recommendations while navigating sensitive political environments.
• Ability to develop strategic direction and program implementation collaboratively with various stakeholder/community groups.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, diplomacy, and maintain confidentiality as required.
• Ability to analyze programs, policies, and operational needs and recommend adjustments.

• Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a field related to the job, including three (3) years of experience which were in a lead, supervisory, project, or program management capacity.
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.
• Graduation with a Master’s degree from an accredited college or university in a related field may substitute for non-lead or non-supervisory experience up to a maximum of two (2) years.