City of Austin - JOB DESCRIPTION

Office of the Chief Medical Officer Deputy Officer

Under the supervision of the Chief Medical Officer, this position is responsible for managing administrative activities for the Office of the Chief Medical Officer (OCMO). 

1. Serves as a member of the department executive team to plan, develop, recommend, resolve, and implement executive-level policies and procedures; analyze business needs; and address issues from the City Manager’s Office, including but not limited to development, fiscal accountability, policy development, and consultation, data analysis reporting and special projects.
2. Develops and implements short- and long-range strategies, objectives, and priorities.
3. Determines appropriate service and staffing levels; allocates resources accordingly.
4. Develops budgets, forecasts, and financial results.
5. Provides leadership, planning, development, and training.
6. Negotiates, approves contracts or agreements with suppliers, distributors, Federal or State agencies, or other organizational entities.
7. Provides oversight of information technology functions, including coordination of hardware, software, and technology upgrades and purchases.
8. Represents the department by communicating and interacting with internal and external agencies, including serving on City-wide task forces, various boards and commissions, councils, and committees.
9. Responds to, negotiates, and resolves sensitive and/or controversial inquiries, complaints, and issues from both internal and external sources.
10. Acts as official department representative to other City departments, City Manager Office, elected officials, and outside agencies.

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of business and management principles and practices.
• Knowledge of Federal, State, and Local laws.
• Knowledge of principles and practices of public administration.
• Knowledge of City practices, policies, and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of fiscal planning and budget preparation and analysis.
• Knowledge of public relations, marketing, and public information concepts and practices.
• Knowledge of research techniques, methods, and procedures.Knowledge of principles and processes for providing customer and personal services. This
• includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge and understanding of the concepts of equity, including experience in applying equity frameworks to established laws, ordinances, and long standing practices.
• Skill in developing and implementing long-range plans to meet the needs of the City.
• Skill in the analysis and interpretation of department issues.
• Skill in training, mentoring, and coaching staff.
• Skill in operations forecasting and strategy design and implementation.
• Skill in projecting long-range goals for facility usage and expenditures.
• Skill in communicating effectively orally and in writing to include public speaking.
• Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill in using computers and related software applications.
• Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces
• Ability to manage diversity, understand inclusion, and work with diverse communities/populations to build constructive and effective relationships
• Ability to establish and maintain effective communication and working relationships with City officials, representatives of business and governments, employees, and the public.

Graduation with a Master’s degree from an accredited college or university with major coursework in Emergency Management, Emergency Management Administration, Public Health, Business/Finance/Public Administration, or in a field related to the job, plus five (5) years of related experience, including two (2) years of experience which were in a managerial capacity. 

Texas Class C Driver License.