City of Austin - JOB DESCRIPTION

Municipal and Civil Service Manager

Under general direction, this position is responsible for the oversight, administration, and coordination of activities related to Municipal Civil Service (MCS) and Civil Service (CS) divisions; for supporting City Management, departments, and the MCS and CS Commissions; and for compliance and education of statutory and City Charter requirements to implement MCS Rules and CS negotiated agreements.

1. Develops and administers MCS and CS rules.
2. Develops and administers promotional process, disciplinary process, and labor negotiations for Police, Fire, and EMS in compliance with State law, negotiated agreements, and CS rules.
3. Writes and interprets policies and rules regarding MCS and CS.
4. Implements negotiated agreements, CS rules, City Charter, and MCS rules by identifying required provisions, coordinating staff work across the Human Resources Department (HRD) and between departments; develops and implements work plans that ensure adherence to deadlines; and fosters a spirit of cooperation.
5. Attends meetings and presents to MCS and CS Commissions.
6. Partners with internal and external stakeholders.
7. Contributes to the accomplishment of multiple team results through negotiation and process implementation.
8. Studies existing and new employment or municipal and civil service legislation and Federal, State and Local Legal Requirements; ensures adherence to requirements and advises management on needed actions.
9. Develops, delivers, and coordinates training.
10. Coordinates, monitors, and ensures compliance with contracts and memorandums of understanding; develops scope of work for request for proposals; and adheres to purchasing guidelines for procurement of goods and services.

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of applicable processes, techniques, and methods.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
• Knowledge of Municipal Civil Service, Local Government Code Chapter 143, and Texas Government Code Chapter 551 and 552.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of methods and techniques used in conducting investigations and complaint resolution.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in handling conflict and uncertain situations.
• Ability to provide leadership and integrity within HRD and throughout City departments.
• Ability to train others.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to write, interpret, explain, and defend policies and procedures.
• Ability to identify and respond to sensitive employment matters.
• Ability to quickly recognize and analyze irregular events.
• Ability to participate in continuing education to stay current on technical and professional knowledge.

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Human Resources, Business, or Public Administration, or a field related to the job, plus five (5) years of experience in Finance, Human Resources, Program Administration, Labor Relations, Public Administration, or a related field, including two (2) years of experience which were in a lead or supervisory capacity.
• Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience.