| Purpose: |
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Under direction of the Information Security Office (ISO), this position promotes, supports, and implements the City’s Information Security Program at the entry level. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Provides simple diagnoses and remedies to cybersecurity- or privacy-related incidents.
- Manages basic to moderate cybersecurity or privacy tasks to ensure the safety of technology assets and data.
- Maintains clear and concise documentation; documents incident management activities, e.g., time spent, actions taken, and status of incident.
- Performs research and investigations to facilitate incident resolution.
- Assists in documenting and following information security and privacy processes, procedures, and standards.
- Monitors and resolves simple cybersecurity or privacy incidents by applying knowledge of remediation techniques.
- Prioritizes information security or privacy risk mitigation and controls to accomplish business objectives.
- Works closely with business and technology personnel to document system security or privacy plans.
- Assists in performing security or privacy control assessments.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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None
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of Information Technology (IT).
- Knowledge of security or privacy.
- Knowledge of technical and management report writing procedures and techniques, including appropriate grammar, spelling, and diction.
- Skill in handling multiple tasks and prioritizing.
- Skill in working with the Microsoft Office and other business applications.
- Skill in oral and written communication.
- Skill in planning and organizing.
- Skill in data analysis, problem solving, and critical thinking.
- Ability to communicate clearly and effectively.
- Ability to work and collaborate in a team environment.
- Ability to take initiative and seek innovative solutions.
- Ability to perform tasks with limited guidance or supervision.
- Ability to establish and maintain effective working relationships with co-workers, City personnel, vendors, and contract service providers.
- Ability to cooperate with others by sharing information, presenting ideas and concerns, and answering questions.
- Ability to perform routine information security, risk, or privacy analysis and reviews.
- Ability to develop clear and concise reports.
- Ability to gather relevant information and document results effectively by identifying the objective, scope, source, results, and conclusions.
- Ability to effectively perform assignments within agreed upon deadlines.
- Ability to understand data, documents, and reports.
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| Minimum Qualifications: |
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- Graduation with an Associate degree from an accredited college or university in a related field.
- Experience may be substituted for education up to two (2) years.
- Industry certifications may be considered as substitution for education up to two (2) years.
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| Licenses and Certifications Required: |
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None.
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