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City of Austin - JOB DESCRIPTION

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Library Retail Manager


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 10231 Salary Grade: NA5
Approved: Last Revised: March 24, 2022


Purpose:
 

Working independently, this position manages daily operations and supervises staff of an Austin Public Library retail location. 

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Directs the operations of the retail location and staff.
  2. Develops and implements strategies to manage departmental inventory operations to include procurement, sourcing, and product development.
  3. Develops short- and long-term plans for a library facility.
  4. Manages the purchasing, marketing, displaying, and selling of merchandise.
  5. Oversees staff management of inventory investment which may include physical inventories, customer participation, and validation of items.
  6. Oversees maintenance, security, and physical condition of the retail location, ensuring overall cleanliness and proper working condition of the facility.
  7. Conducts meetings and trainings with staff to interpret and explain policies to public and staff.
  8. Coordinates with other libraries and organizations concerning resource sharing and coordination of services.
  9. Assists in development of budget and grant applications, which may include directing or monitoring work unit expenditures. Prepares operational and financial reports of operations.
  10. Represents the City of Austin and Austin Public Library to the public.
Responsibilities - Supervisor and/or Leadership Exercised:
 

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of product development, sourcing, and buying.
  • Knowledge of library procedures, systems, and techniques.
  • Knowledge of equity, diversity, and inclusion principles and practices.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Skill in collection development.
  • Ability to facilitate discussions and resolve issues.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to use library automation and the internet.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to provide high-level customer service.
  • Ability to work with people of diverse backgrounds.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university in retail management or a related field, plus four (4) years of relevant experience, including one (1) year of experience which was in a lead or supervisory capacity.
  • Experience may substitute for the education up to the maximum of four (4) years.
  • Graduation with a Master's degree from an accredited college or university may substitute up to two (2) years of experience.
Licenses and Certifications Required:
  None.
Physical Requirements:
 
  • Must be able to stoop, bend, walk, and reach heights of up to six (6) feet.
  • Must be able to lift or pull book bags and equipment up to fifty (50) pounds.
  • Must be able to push loaded book cart/truck up to 300 pounds.
  • Must have manual dexterity to operate computer keyboard.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.