City of Austin - JOB DESCRIPTION

Administrator, Utility Building Services

Under minimal direction with considerable latitude for the use of initiative and independent judgment, this position directs department operations related to building maintenance, building operations, and custodial and grounds activities.

1. Provides direction and oversight of planning, design, construction, ongoing maintenance, operations, and real estate disposal of utility facilities and properties.
2. Manages building services-related activities with multiple business units; coordinates activities with other sections, divisions, departments, and outside agencies.
3. Develops and oversees department capital planning; to include facilities conditions assessments, capital renewal and replacement strategies, and long-range capital planning.
4. Develops, reviews, and utilizes data collection and metrics to establish service and staffing levels and productivity data points for effectiveness and efficiency of service delivery methods and procedures in daily operations.
5. Participates in the development and implementation of goals, objectives, policies, and priorities for programs and operations; recommends and administers policies and procedures, monitors outcomes, and recommends changes.
6. Develops audit practices for quality control analyses for Building Services issues and needs.
7. Participates in the development and administration of the annual budget; forecasting of funding needed for staffing, equipment, materials, and supplies.
8. Oversees planning and activities for safety programs and ensures compliance with safety and environmental requirements.
9. Develops and monitors operating and capital budgets and responds to deviations from cost and timeline projections. Provides financial managerial reports as required.
10. Assists with the development and implementation of business plans in alignment with utility business and strategic plans, initiatives, and objectives.

Responsible for the full range of supervisory activities including selection, training, evaluation, counselling, and recommendation for dismissal.

• Knowledge of municipal asset utilization and regulatory and legislative issues.
• Knowledge of building maintenance, practices, issues, and policies.
• Knowledge of real estate management processes, practices, issues, and policies.
• Knowledge of safety practices and procedures.
• Knowledge of supervisory and managerial techniques and methods.
• Knowledge of utility and City practices, policies, and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of the concepts of equity, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning an organizing.
• Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs.
• Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.
• Ability to structure a complex organization to meet changing environments.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to quickly recognize, analyze, and respond to irregular events and emergencies.
• Ability to work with frequent interruptions and changes in priorities.

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Engineering, Architecture, Real Estate or a related field, plus four (4) years of related experience in facility maintenance or management, including two (2) years of experience which were in a management capacity.
• Graduation with a Master’s degree from an accredited college or university in Business, Engineering, Architecture, Real Estate, or a related field may substitute for non-management experience up to a maximum of one (1) year.