| Purpose: |
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While working with limited direction, the Benefits Manager is responsible for the selection, implementation, and management of the Benefits initiatives and programs for the City's Human Resources Department, including management of multiple team members. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Analyzes employee and business needs for City Benefits programs and develops short- and long-range plans and to meet those needs.
- Communicates benefits information to management and others, as needed.
- Plans, organizes, directs, and controls Benefits activities.
- Develops and monitors the Benefits budget.
- Develops and revises standard operating procedures.
- Develops and evaluates plans, criteria, etc. for a variety of benefits projects, programs, and plans to ensure the best plans are being offered in the most cost-effective way.
- Monitors contracts and contractors to ensure compliance with contractual obligations.
- Spearheads and executes the RFP process for contractor and plan selection.
- Manages the Open Enrollment process.
- Investigates and responds to complaints from managers and other City employees.
- Prepares and reviews reports as part of the process of monitoring and communicating Benefits performance results.
- Recommends major purchases and expenditures.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of applicable processes, techniques, and methods.
- Knowledge of Federal, State, and Local laws and ordinances governing human resources and benefits practices.
- Knowledge of supervisory and managerial techniques and principles.
- Knowledge of fiscal planning and budgeting methods and systems.
- Skill in strategic planning and budgeting.
- Skill in oral and written communication.
- Skill in developing and making effective presentations.
- Skill in handling conflict and hostile and uncertain situations.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and human resources-related software applications.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to impartially summarize and evaluate factors related to contracts.
- Ability to write specific terms of conditions for contracts.
- Ability to enforce contractual obligations.
- Ability to resolve complex, contractual issues.
- Ability to train others.
- Ability to quickly recognize and analyze irregular events.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality, as required.
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| Minimum Qualifications: |
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- Graduation with a Bachelor's degree in a related field, plus six (6) years of Benefits experience, including at least two (2) years of experience in a supervisory capacity.
- Additional related experience may substitute for education up to a maximum of four (4) years.
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| Licenses and Certifications Required: |
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None.
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