| Purpose: |
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Provides advanced support, advice, and problem solving to moderately complex areas of human resources (HR). |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Provides advanced support to journey and senior level HR staff by reviewing recommendations, project plans, procedures, and workflows for accuracy and compliance with existing policies and processes.
- Develops, implements, administers, and evaluates moderately complex HR programs.
- Leads the development and implementation of systems, policies, procedures, strategies, and process workflows for use within departments.
- Conducts advanced research, provides information to HR staff and employee groups in assigned area(s) of responsibility, and makes appropriate recommendations based on findings.
- Advises and counsels HR staff, management, and other employee groups related to compliance with and the communication, interpretation, and implementation of established City policies and other relevant employment laws and regulations.
- Assists in resolving advanced HR problems, researches and applies best practices, reviews recommendations, and monitors implementation of agreed-upon actions until the problem has been resolved.
- Researches information as requested or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software.
- Conducts analysis of metrics and morale indicators, such as surveys, turnover, and grievances; and recommends corrective action within the area of specialization.
- Collaborates and participates on teams with HR and other stakeholders.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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May provide leadership, work assignments, evaluation, training, and guidance to others.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of assigned HR area.
- Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
- Knowledge of City practices, policies, and procedures.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to handle hostility, conflict, and uncertain situations.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Ability to develop and maintain current knowledge in the assigned HR areas.
- Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR.
- Ability to establish and maintain good working relationships with other City employees and the public.
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| Minimum Qualifications: |
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- Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience.
- Any combination of education and/or experience may be substituted for the minimum qualifications.
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| Licenses and Certifications Required: |
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