City of Austin - JOB DESCRIPTION

IT Systems Administrator Senior

This position is an expert in a focused technology.  Using comprehensive knowledge and competency, perform duties to support the research, evaluation and recommendation of software and hardware products, maintenance and development of the operation of the organization's enterprise level information technology systems.

1. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications

2. Establishes and implements IT policies, governance, standards, and security

3. Makes independent decisions for procurement of technical solutions in their focus area

4. Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance

5. Assists in planning, designing, procuring and delivering software and hardware purchases. 

6. Ensures appropriate product specifications 

7. Provides costs analysis 

8. Installs new specific software releases and/or upgrades including researching, testing and implementing new technology

9. Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance

10. Communicates and interfaces with members of the IT, vendor and user communities  

Provides technical or project leadership, training and guidance to others

May provide leadership on work assignments

• Knowledge of infrastructure technologies

• Knowledge of application and/or operating systems

• Skill in mentoring and monitoring daily work activities of others

• Skill in documenting and maintaining complex application and process or configuration information

• Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments

• Skill in installing and maintaining applications, operating systems, or equipment

• Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions

• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts

• Ability to  use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• The ability to view the big picture when involved in a project and make decisions 

• The ability to quickly become familiar with emerging technologies.

Graduation with a Bachelor's degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience.

Experience may substitute for education up to four (4) years

As required based on advanced job role