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City of Austin - JOB DESCRIPTION

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IT Application Analyst Senior


FLSA: Standard/Exempt EEO Category: (30) Technicians
Class Code: 11244 Salary Grade: LI7
Approved: April 14, 2014 Last Revised: September 11, 2017


Purpose:
 

Using advanced and comprehensive knowledge of business functions and information technology, performs duties to develop, implement, configure, support, evaluate and recommend software systems. 


Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Researches, analyzes, architects, develops, implements and configures technological solutions
  2. Administers, monitors, and maintains one or more IT systems
  3. Investigates and analyzes complex business requirements
  4. Provides impact analysis and recommends appropriate solutions
  5. Identifies opportunities for asset reuse across multiple projects
  6. Responds to issues from the user community
  7. Prepares and maintains documentation related to the development and maintenance of systems
  8. Participates in the development of business process models and data flow diagrams for all levels of the organization
  9. Performs bug tracking and quality assurance tasks
  10. Develops and maintains disaster recovery plans
  11. Develops and/or delivers training
  12. Creates and prepares reports and analysis
  13. Installs new software releases and/or upgrades
  14. Establishes IT policies, procedures and security requirements
Responsibilities - Supervisor and/or Leadership Exercised:
 

 

  • May provide technical or project leadership, training, and technical guidance to others 

 


Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems
  • Knowledge of IT policies, procedures, and security requirements
  • Knowledge of database design principles
  • Knowledge of creating process models and data flow diagrams
  • Skill with computers and computer systems
  • Skill in analyzing information and evaluating alternatives 
  • Skill in documenting and maintaining application and process or configuration information
  • Skill in providing system/application administration
  • Skill in identifying complex problems and reviewing related information 
  • Skill in developing, prioritizing, organizing and accomplishing specific goals and plans 
  • Skill in using a structured query language
  • Skill in providing mentoring, guidance, and training of personnel
  • Skill in coordination of activities of others 
  • Ability to serve as a technical lead for development and support of one or more IT systems
  • Ability to apply analytical reasoning to complex problems 
  • Ability to multitask and to work effectively in a team or as an individual contributor
  • Ability to communicate effectively orally and in writing
  • Ability to meet deadlines and effectively communicate the status of assignments
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
  • Experience may substitute for education up to four (4) years.
Licenses and Certifications Required:
 
  • None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.