City of Austin - JOB DESCRIPTION

Chief Strategy Officer

Under limited direction, this position is responsible for strategy formulation and management including developing the department vision and implementation strategy, and oversight of strategic initiatives, including adaptation of legislative updates, change management and communication, and community partnerships and engagement. This position reports directly to a Department Director or Assistant Director.

1. Plans, organizes, directs, audits, and controls strategic operations within the department. The services assigned to this type of workgroup provide a more complex strategic focus to the overall business operations.
2. Analyzes business and workforce needs to develop targeted short and long range strategies, and implements operational plans to meet performance measures. Operational plans include the strategic involvement and mediation for departmental workforce issues.
3. Works to align the programmatic services and activities of internal systems, which are associated with the desired outcomes for the department.
4. Serves as a direct or indirect resource for the department's organizational needs.
5. Works to influence and serve as an advisor by communicating the business strategy to Executive leadership, City Officials ,or policy makers both internal and external to the department. Confers with the stakeholders to execute comprehensive program development which impacts the departmental policy initiatives.
6. Provides solutions to complex problems and works to resolve difficult issues between involved parties.
7. This position may have the responsibility for the development and monitoring of a departmental budget. In large departments, this job serves as an administrative resource tying budget needs to the programs of the organization.
8. Develops and evaluates short range and long range strategic plans and establishes the criteria for a variety of human resources and business services projects, programs, and plans.
9. Administers contracts and vendors to ensure delivery of agreed upon deliverables.
10. Prepares and reviews reports as part of the process of monitoring and communicating performance results.
11. Makes recommendations associated with purchasing and expenditures for departmental programs.

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of business case development, strategic business planning, reengineering, organizational change strategies, performance measurement, and project management.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Skill in handling conflict and uncertain situations.
• Ability to analyze and resolve irregular events.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with City employees and the public.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in Public Administration, Communication, Public Information, Political Science, or other related field, plus eight (8) years progressively responsible professional experience at least three (3) of which were in a supervisory or managerial capacity.
• Master’s degree in a related field may substitute for two (2) years of the required experience. Experience may substitute for education for up to four (4) years.

• None.