| Purpose: |
| |
Under close supervision, this position promotes and encourages breastfeeding through individual counseling and/or nutrition classes. |
| Duties, Functions and Responsibilities: |
| |
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Provides breastfeeding counseling, in person or over the phone, for normal breastfeeding experiences in a variety of settings (clinic, community partner location, hospitals, mobile van) and provides follow-up support for normal lactation management issues according to established protocols and approved clinic resources including issuing breast pumps and providing instructions according to policy.
- Teaches classes and assists with presentations on the advantages of breastfeeding and breastfeeding management to clients and staff.
- Documents encounters electronically according to policy and as assigned by supervisor.
- Attends required trainings and meetings.
- Participates in assigned health fairs and community events/projects and makes presentations to groups as assigned.
- Identifies breastfeeding situations that require assistance and makes immediate and appropriate referrals.
- Performs clerical duties and height and weight measurements as needed.
- Orders, maintains, cleans, and inventories breast pumps and supplies according to schedule and policy.
|
| Responsibilities - Supervisor and/or Leadership Exercised: |
| |
None.
|
| Knowledge, Skills, and Abilities: |
| |
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of breastfeeding physiology, anatomy, and counseling techniques.
- Knowledge of Federal, State, City, and Local policies and regulations that pertain to WIC services.
- Skill in providing excellent customer service.
- Skill in providing breastfeeding management and excellent customer service and support.
- Skill in handling multiple tasks, organizing, and prioritizing
- Skill in following written and oral instructions.
- Skill in using computers and related software.
- Ability to communicate information and ideas effectively, clearly, and concisely with others.
- Ability to work with and relate to individuals and families from diverse backgrounds and experiences.
- Ability to demonstrate cultural and linguistic competency.
- Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgrounds; managers; co-workers; and members of the public and professional groups.
- Ability to work outside of regular clinic hours and outside of the WIC clinic.
|
| Minimum Qualifications: |
| |
- Graduation from an accredited high school or equivalent, plus six (6) months of experience in a related field.
- Breastfed or expressed breastmilk for at least one baby.
- Are from the target population and can be trained to be paraprofessionals.
- Not licensed or credentialed health professionals such as; International Board Certified Lactation Consultants (IBCLCs), Registered Dietitians (RDs), nurses.
|
| Licenses and Certifications Required: |
| |
- Completion of Peer Counselor Training Course within 3 months of hire date.
- Completion of all required WIC modules during the probationary period.
|
