City of Austin - JOB DESCRIPTION

Convention Facility Manager

Working independently with minimal direction, manage all operational aspects of a public assembly/event facility to include event management, facility sales and marketing programs, maintenance, custodial services, security/parking services, utility services, telecommunication services, etc.

1. Manages the operations of a public assembly or event facility such as event management, facility sales and marketing programs, maintenance, custodial services, security and parking services, utility services, telecommunication services, booking, scheduling events, etc.
2. Develops and manages sales of a myriad of facility services to clients and potential clients of the Convention Center, including generating leads using national and international business sources.
3. Develops and maintains the client database and Breeze booking systems.
4. Develops, implements, and manages facility's operating and Capital Improvement Project (CIP) budgets and oversees CIPs.
5. Manages the sales and marketing relationship between the Austin Convention Center and the Austin Convention and Visitors Bureau (ACVB).
6. Develops and evaluates long-range market plans and strategies for the department and its facilities.
7. Negotiates contracts and lease agreements for services and facilities, food, beverage, and audiovisual, and develops room rental rates and packages.
8. Bears responsibility for the development, approval, negotiation, and compliance of client contracts and contract services.
9. Develops and maintains budget for all divisions and monitors all departmental/facility purchases and expenditures.
10. Resolves conflicts and difficult situations related to employees, clients, contractors, etc.
11. Manages department organizational development for training, staffing, and planning.

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

• Knowledge of applicable processes, techniques, and methods.
• Knowledge of city practice, policy, and procedures.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in handling conflict and uncertain situations.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others. training, staffing and planning

• Graduation with a Bachelor's degree from an accredited college or university in Business Administration, Public Administration, or in a related field, plus seven (7) years of experience in managerial capacity in a convention center, public assembly/event facility, or other related facility/industry.
• One (1) year of experience may substitute for one (1) year of the required education up to a maximum substitution of four (4) years.