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City of Austin - JOB DESCRIPTION

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EMS Compliance Officer
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 13320 Salary Grade: YB4
Approved: April 24, 2015 Last Revised: September 11, 2017

Purpose:
 
Under limited supervision, functions as compliance professional that reviews and evaluates compliance issues/concerns within the organization.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Maintains responsibility for the regulatory review and execution departmental compliance requirements 
  2. Assists Executive management in ensuring processes and staff are in compliance with applicable policies, procedures, rules, and regulations
  3. Provides guidance to the various operating units in the department.
  4. Oversees the development and implementation of compliance procedures and systems
  5. Oversees the confidentiality of information required to be confidential
  6. Monitors policy and program adequacy and effectiveness.
  7. Conducts investigations and recommends policy and/or procedure changes
  8. Develops and maintains a system for uniform handling of compliance results 
  9. Ensures adequate response to all compliance and related helpline calls and contacts 
  10. Identifies potential areas of compliance vulnerability and risk. 
  11. Works with appropriate personnel to develop and effective compliance training program 
  12. Creates and maintains templates for reports, guidelines for documentation, and training materials 
  13. Provides regulation, code, policy and procedure compliance guidance to the approved non-emergency transport providers 
  14. Monitors the department’s performance measures to ensure reporting compliance
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • May provide leadership, work assignments, evaluation, training and guidance to others.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of industry practices and processes. 
  • Knowledge of the medical industry and medical terminology.
  • Ability to handle complex situations and think in a systematic manner.
  • Ability to multitask and follow through with complex assignments.
  • Ability to deal with all personalities and maintain composure under stressful conditions.
  • Ability to create ad hoc data mining reports.
  • Ability to develop and execute documentation training.
  • Knowledge of franchise operations. 
  • Knowledge of federal regulations 
  • Knowledge of mobile technologies and computer networking systems.
  • Knowledge of electronic documentation processes and workflow.
  • Knowledge of Excel, Word, and other numbers/reporting-based software.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Engineering or in a field related to the job, plus four (4) years of experience in a field related to the job, 2 of which were in a leadership role in a billing and records management environment, and one of which was in audit and compliance of federal regulations..
  • Experience may be substituted for education up to a maximum of four (4) years. 
Licenses and Certifications Required:
 
  • None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.