City of Austin - JOB DESCRIPTION

EMS Chief

Under nominal direction, this position directs the strategic planning, leadership, and oversight all of operations of the Emergency Medical Services (EMS) Department.

1. Provides leadership and directs preparation of the annual operating and capital budgets overseeing adherence to budget guidelines and controlling operations according to approved budgets.
2. Organizes, develops, and provides direction to management personnel maintaining an effective workforce.
3. Establishes and evaluates short- and long-range goals and objectives, ensuring operational effectiveness of services.
4. Directs the preparation of department proposals for generating and increasing revenues, establishing appropriate inventory control measures, and preparing and implementing public relation efforts and marketing campaigns.
5. Develops partnerships with outside public and private organizations accessing resources and improving the efficiency of service delivery.
6. Represents the department and provides written and oral presentations to Council, Commissioner’s Court, the media, regulatory bodies, and other stakeholders.
7. Provides updates to City Management on status of and deviations from planned programs.
8. Develops, makes recommendations, and provides updates to City Management on improvements and revisions in policies, procedures, operations, and programs, assuring maximum quality and effectiveness in the delivery of services.
9. Ensures compliance with governmental rules and regulations.
10. Prepares departmental working papers, activity reports, and fiscal documents.

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling of department personnel.

• Knowledge of modern management principles and practices.
• Knowledge of Federal, State, and City rules and regulations governing unit functions.
• Knowledge of Local, State, and Federal law and City ordinances.
• Knowledge of financial accounting, reporting, management, and financial forecasting methods.
• Knowledge of budgeting methods and systems.
• Skill in coordinating various functions.
• Skill in managing the activities of personnel engaged in unit functions.
• Skill in developing and implementing plans to achieve set goals and objectives.
• Skill in establishing and maintaining effective working relationships with City Manager’s Office, City Council, other department directors, other City employees, Travis County Commissioner’s Court, Travis County Executive staff, and the general public.
• Skill in handling conflict and uncertain situations.
• Ability to communicate effectively both verbally and in writing.
• Ability to work with and coordinate between multiple agency and governmental structures to meet inter-local agreement goals and objectives.
• Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City of Austin.

• Graduation with a Bachelor’s degree from an accredited college or university in Public Affairs/Administration, Business Administration, Management, Public Health, Health Care Administration, or a related field, plus five (5) years of management experience in a 911-based EMS Transport Operation.
• Graduation with a Master's degree from an accredited college or university in a related field may be substituted for two (2) years of the required experience.
• Experience may substitute for education up to the maximum of 4 years.
• Must have served as an A-EMT or Paramedic as a member of an EMS Transport Operation for at least five (5) years.

Texas Department of State Health Services certification as an Advanced Emergency Medical Technician (A-EMT) or higher.