| Purpose: |
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Under general supervision, this position is responsible for planning, conducting, and leading assignments and projects of scheduling and staffing levels are met in Field, Special Operations and Communications Staff for the Emergency Services Department. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Reviews and implements short- and long-range strategic planning. Coordinates operational and administrative activities with District Commanders to ensure staffing levels are met. Provides training, technical advice, and guidance or support; and assists in the evaluation of light duty and reassigned personnel.
- Reviews with internal divisions and other departments in liaison capacity changes to staffing and scheduling policies and procedures.
- Is responsible for the staff and oversight of the evaluation of daily scheduling for Field, Special Operations, and Communication staff including reviewing of schedule, assign workdays, and notification to employees of staffing and overtime assignments. Monitors and provides recommendations for employee resource distribution between shifts to meet business demands.
- Modifies daily work schedule to meet demand and accommodation of sick, injury, leave, or reassignment by coordination with District Command with staffing changes. Updates on-duty staff of late relief or overtime.
- Plans and reviews employee status to include training, commanders, internship program, reassignments, and cadet clearance levels.
- Posts monthly team schedules as it applies to daily schedule for all shifts. Coordinates FMLA and OJI leave for field and communication personnel.
- Reviews and approves vacation, shift, on-call trades, emergency leave, military leave, court leave, and standby requests by reviewing the allocation of leave and vacation in anticipation of resources and staffing levels required.
- Coordinates and processes invoices for request of stand by services for the community.
- Assigns appropriate pay codes and provides daily reports to support timekeeping information submission request for Payroll personnel.
- Reviews, updates, monitors, and coordinates call back staffing for emergency situations including mass casualties, ice storms, etc by planning and projecting staff requirements by upcoming events, inclement weather, and seasonal trends.
- Provides various reports to include On-Call lists, Stand by reports, staffing levels, overtime expenditures, and staffing trends.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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Responsible for all supervisory functions including selection, training task assignments, evaluation, counseling, and recommendation for dismissal for a staff of (3+) and/or programs.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of EMS operations of staffing and scheduling.
- Knowledge of City of Austin policies and procedures.
- Knowledge of City of Austin personnel and payroll procedures.
- Knowledge of short and long term strategic planning.
- Skill in project management.
- Skill in oral and written communication.
- Skill in mathematical calculations.
- Skill in training methods to meet demands of operations
- Ability to adapt to handle complex situations in a time effective manner.
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| Minimum Qualifications: |
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- Graduation with a Bachelor's degree from an accredited college or university in Business or Public Administration or a related field, plus three (3) years of related experience, including one (1) year of experience which was in a supervisory/lead capacity.
- One (1) year of experience may substitute for one (1) year of education up to a maximum of four (4) years.
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| Licenses and Certifications Required: |
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None.
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