City of Austin - JOB DESCRIPTION

Records Analyst

Single point of contact (SPOC) for the development, implementation, and administration of a departmental records and information management program. 

1. Coordinates the development and implementation of departmental records and information management programs.
2. Reviews the effectiveness of departmental record-keeping practices and proposes recommendations for improvement.
3. Coordinates the development and implementation of departmental records management policies, standards, and procedures for, indexing, classification, retention, disposition, and protection
4. Oversees the completion and ongoing maintenance of the department’s records inventory.
5. Coordinates the review process for the department’s records control schedules and submits them to the Office of the City Clerk for review and approval.  
6. Works with the Office of the City Clerk to maintain the control schedules and keep them up-to-date.
7. Assists with the identification of the department’s vital records and the creation and maintenance of the department’s vital records protection and disaster recovery plans. 
8. Develops and delivers records management training programs and materials including policies, standards, and procedures
9. Reviews and approves requests to transfer departmental records to the Records Center or destroy records that have met retention requirements.
10. Reviews and approves the disposition of the department’s records and submits disposition requests to the Office of the City Clerk.
11. Attends meetings, recommends tasks for, and evaluates the performance of, the department’s Records Management Team. 
12. Attends corporate/departmental Records Management Team meetings and coordinates with the Office of the City Clerk. 
13. Prepares an annual report on the status of the department’s records and information management program.

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Knowledge of professional records and information management theory, best practices, principles, standards, technologies, and requirements.
Knowledge of their department’s services and operations and the records, data, and information systems that support them.
Knowledge of departmental practices, policies, and procedures. Familiarity with local, state, federal guidelines, laws, and regulations related to records and information management.                                                                   
Knowledge of the City’s practices regarding retention schedule development.
Knowledge of the City’s practices regarding disaster planning and business recovery techniques for records.
Knowledge of departmental disaster planning and business recovery plans.
Knowledge of the City’s practices regarding the management of records with historical value.
Knowledge of training methodologies and techniques including, curriculum development. Ability to train others
Skill in multi-tasking and prioritizing job duties
Skill using computers and standard desktop software applications.
Skill in oral and written communication
Skill in analysis, problem solving and decision making.
Skill in communication, team building, and coaching.
Ability to write formal policy and procedure documentation.
Ability to work with all levels of staff. Strong customer service orientation.

Graduation with a Bachelor’s degree from an accredited college or university plus one (1) year of records management experience.

Experience may be substituted for the required education up to a maximum of four (4) years.
Completion of COA Records Management Certificate Program may substitute for two (2) years of experience or education.

Must have valid Texas Driver’s License.
Must have City of Austin’s Records and Information Management Certificate or must obtain Certification within two (2) years of hire/appointment.