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City of Austin - JOB DESCRIPTION

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Records Information Management Officer


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 17705 Salary Grade: NB0
Approved: March 01, 1996 Last Revised: June 26, 2023


Purpose:
 

Administers the Information Management program of the City of Austin and provides records and information management services to all City offices in accordance with the Texas Local Government Records Act and City ordinance.

Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Manages the City’s compliance with the City's Information Management ordinance, City's Information Management Plan, and federal and state laws.
  2. Champions and educates the organization about best practices, and professional standards of the Records & Information Management (RIM) program methodologies of electronic and digital information assets.
  3. Develops strategic plans for RIM practices city-wide.
  4. Provides compliance reports to executive management and stakeholders.
  5. Reviews, recommends, and revises organizational business policies to achieve compliance with technology, legal, and RIM requirements.
  6. Reviews RIM program effectiveness by setting benchmarks, evaluating program performance, and reallocating resources.
  7. Develops RIM policies and procedures by reviewing and analyzing recordkeeping methodologies and requirements consistent with industry best practices.
  8. Establishes RIM program methodologies for the management of information assets in electronic and digital formats.
  9. Partners with City IT groups to develop best practices and procedures related to managing electronic and digital information repositories.
  10. Oversees the preparation of program budget and reports, including financial reports, contract monitoring and performance measurement reports.
  11. Oversees relevant and appropriate training programs to ensure effectiveness of the training modules to selected audiences.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Skill in establishing and maintaining effective working relationships with City Council, executive management, City employees, stakeholders, and vendors.
  • Knowledge of archival issues and trends.
  • Knowledge of records and information management principles and best practices.
  • Knowledge of budgetary methods.
  • Skill in oral and written communications.
  • Ability to work with diverse populations.
  • Ability to prepare and conduct public presentations.
  • Ability to interpret Local, State and Federal guidelines to maintain guardianship of public records.
  • Ability to apply practical problem-solving techniques to situations.
  • Ability to pay close attention to detail.
  • Ability to manage changing priorities.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus seven (7) years of experience in records management including one (1) in a supervisory or leadership capacity.
  • A Master’s Degree may substitute for experience up to a maximum of two (2) years.
Licenses and Certifications Required:
 
  • None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.