city seal

City of Austin - JOB DESCRIPTION

city seal

Community Job Counselor
FLSA: Standard/Non-Exempt EEO Category: (50) Para-Prof
Class Code: 11764 Salary Grade: JQ9
Approved: December 20, 2007 Last Revised: September 11, 2017

Purpose:
  Under minimal supervision, interviews potential clients/applicants and evaluates documentation from potential clients/applicants, and, by applying appropriate polices, regulations or criteria determines eligibility for various programs
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Interview clients to obtain personal information required as proof of eligibility for various government-funded programs. 

2.  Interview clients to obtain information on work history, training, education and job skills in order to assist clients with potential employment and training opportunities.

3. Verify information necessary for appropriate program certification.

4.  Perform employment searches for clients according to relevant job criteria, using internet, employer contacts, and networking with employment organizations. 

5. Track and report all activities of assigned clients to include gaining of employment, social service referrals and need for follow-up for completion of program goals.

6. Assist in the coordination of outreach events to inform and enroll clients within the employment support programs including job fairs, employment seminars and other relevant trainings for clients and employers.  

7. Participates in assigned job fairs, and community events/projects and makes presentations to groups as assigned.

8. Compiles statistical data regarding interviews and applicants.

9. Enters relevant information into data base.

Responsibilities - Supervisor and/or Leadership Exercised:
  None
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of policies, procedures and regulations used in applying and interpreting eligibility criteria.
Skill in planning developing and performing interviews.
Skill in effective oral and written communication.
Skill in maintaining effective relationships with other City employees and the general public.
Minimum Qualifications:
  Graduation with a Bachelor’s degree from an accredited college or university. 
Experience may substitute for education up to four (4) years.
Licenses and Certifications Required:
  None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.