| Purpose: |
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Under general supervision, provide assessment and case management to targeted clientele. |
| Duties, Functions and Responsibilities: |
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Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Conduct intake and assessment for target group to determine their Psycho-social, substance abuse treatment, housing, and/or resource need to obtain maximum benefits from all available sources.
- Develop and implement individual treatment plans.
- Utilize community resources such as, but not limited to: local, state and federal agencies; parenting resources; school resources; medical resources; healthcare partners; non-profit agencies and other resources for reasons such as: substance abuse treatment; mental health, dental, and/or vision care; health benefit enrollment, housing, job skills, employment assistant to assist client in learning to live as a competent member of the community.
- Provide case management for problem such as, chemical dependency, questionable mental state, homelessness, and/or unemployment.
- Compile data/and write informational reports, cost estimates, etc
- Refer citizens to appropriate agency or program.
- Record data on appropriate form/log, etc.
- Attend meetings/seminars to stay current in job practices.
- May require assisting clients in developing action steps, actively monitoring, and tracking follow-ups.
- May require maintaining client record and track client progress.
- May require working with clients both in clinic and on outreach, i.e., in parks, on street corners, soup kitchens, etc.
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| Responsibilities - Supervisor and/or Leadership Exercised: |
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None.
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| Knowledge, Skills, and Abilities: |
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Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Able to work with "hard to reach" populations.
- Knowledge of the resources in Austin, for persons with multiple issues including homelessness, substance abuse and mental health.
- Ability to be creative in developing treatment options
- Ability to assess clients for mental health, substance abuse, and medial needs
- Able to engage clients.
- Able to confront "difficult" clients in a firm yet respectful way.
- Ability to work well under pressure with multiple tasks.
- Willing to work as a team player.
- Excellent assessment skills.
- Experience with criminal offenders
- Skill in establishing and maintaining good working relationships with other City employees and the public.
- Skill in negotiation with other social service programs.
- Skill in obtaining services for clients.
- Skill in the application of casework principles.
- Skill in the process of interviewing and counseling.
- Skill in establishing priorities of tasks according to their criticality.
- Skill in operating a computer
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| Minimum Qualifications: |
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- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field.
- For Municipal Court, experience must be in a field related to case managment and working with vulnerable populations.
- For Downtown Austin Community Court, experience must be in working substance dependency and homeless populations.
- A Master's degree may substitute for experience up to two (2) years.
- Experience may substitue for education up to four (4) years.
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| Licenses and Certifications Required: |
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For Austin Municipal Court:
- Must possess and maintain a valid Texas Class C Drivers' License
- Driving record must meet National Safety Council instructor eligibility requirments. This eligbiltity must be maintained during employment.
For Downtown Austin Community Court:
- Must possess and maintain a valid Texas Class C Drivers' License
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