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City of Austin - JOB DESCRIPTION

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Neighborhood Liaison


FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 16035 Salary Grade: JH2
Approved: Last Revised: September 11, 2017


Purpose:
  Under general direction, conduct and coordinate a variety of leadership, public safety, health and social services outreach or community development activities, by engaging residents in activities and efforts, that will improve quality of life, safety, and neighborhood appearance.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  1. Meet with neighborhood residents, leaders, and community groups to identify needs and available resources.
  2. Coordinate, plan, and develop programs and activities to address resident's economic, social service, and community improvement needs; and/or improve coordination of existing services.
  3. Develop and implement a variety of health and/or safety promotions, outreach, and education efforts.
  4. Coordinate volunteer programs, train residents in neighborhood support activities, including grant writing.
  5. Support Self-Reliant Neighborhood activities for neighborhood improvement.
  6. Assist in the establishment or revitalization of neighborhood associations and neighborhood watch blocks.
  7. Represent the City of Austin before community groups.
  8. Write, draft, and complete reports and/or documents.
Responsibilities - Supervisor and/or Leadership Exercised:
 
  • May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of local city, state, federal, and private service providers and funding sources.
  • Knowledge of community organizing and neighborhood development techniques.
  • Skill in planning, coordinating and implementing community programs and activities.
  • Skill in developing new initiatives and working with service providers to plan and coordinate services.
  • Skill in establishing and maintaining good working relationships with the public and making effective use of community resources.
  • Skill in working with community representatives to identify and address local needs.
  • Skill in oral and written communications.
  • Skill in interpreting, organizing, coordinating and executing assignments, projects and programs.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in conflict resolution and negotiation.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives.
Minimum Qualifications:
 
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job. Three (3) years experience in community outreach or neighborhood wide community programs.
  • Masters Degree from an accredited four-year college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job, may substitute for one year related work experience.
  • Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
  None.

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.