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City of Austin - JOB DESCRIPTION

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Quality Assurance Program Manager
FLSA: Standard/Exempt EEO Category: (20) Professionals
Class Code: 17526 Salary Grade: OJ9
Approved: Last Revised: September 11, 2017

Purpose:
 
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Manages, reviews annually, and makes recommendations for the quality assurance program, procedures, audits and training ensuring compliance with guidelines of appropriate accrediting bodies and division policy
2. Keeps abreast of changes in accrediting body guidelines
3. Manages the Division’s Laboratory Information Management System
4. Manages, reviews, evaluates and monitors the safety program and section inspections
5. Evaluates the laboratory programs, assessing the quality of analyses and crime scene activities, 
6. Reviews and evaluates case folders, and instrumental data
7. Determines compliance and makes recommendation regarding analytical procedures 
8. Reviews, evaluates, and determines adequacy of equipment, databases, and laboratory records
9. Evaluates, composes and validates specifications, bids, equipment orders, delivery and installation
10. Responds to questions from personnel
11. Keeps informed on the latest techniques for forensic analyses
12. Ensures that routine maintenance and equipment checks are being conducted according to schedules
13. Monitors training programs, court appearances and proficiency testing
14. Recommends employees for independent casework 
Responsibilities - Supervisor and/or Leadership Exercised:
 
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of supervisory and managerial techniques and principles
Knowledge in quality assurance and quality control analysis and procedure 
Knowledge of modern forensic laboratory equipment and procedures 
Knowledge of criminal law and criminal court proceedings and rules of evidence 
Knowledge and understanding of department rules, regulations, policies and procedures 
Skill in the use of laboratory equipment and materials 
Skill in oral and written communications 
Ability to train and monitor the performance of division personnel
Minimum Qualifications:
 
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in management, natural science, or a field related to the job, plus five (5) years experience in forensic science, crime scene activities, laboratory analysis, quality assurance, three (3) of which were in a supervisory capacity.
Licenses and Certifications Required:
 
Valid Texas Class C Driver’s License

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.