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City of Austin - JOB DESCRIPTION

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Quality Improvement Specialist


FLSA: Standard/Non-Exempt EEO Category: (20) Professionals
Class Code: 17528 Salary Grade: JO4
Approved: July 12, 2004 Last Revised: April 07, 2014


Purpose:
  Under general supervision, coordinates the collection, evaluation, and dissemination of quality improvement & assurance activities and information.
Duties, Functions and Responsibilities:
  Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Collects, analyzes, and oversees data entry on relevant quality performance indicators or measures.
2. Maintains a database in order to perform trend analysis and provides statistical reporting of trends, other quality reviews, and associated activities
3. Monitors and evaluates appropriateness of facility quality management plans and practices.
4. Designs, schedules and conducts quality reviews as appropriate to the facility or service; performs or coordinates chart and/or other medical record reviews and records and/or     abstracts specific relevant data as appropriate.
5. Coordinates the development or various reports regarding performance of quality indicators or measures.
6. Participates in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality management needs of the facility or service.
7. Collaborates and consults with other associated facilities regarding current quality management issues and activities.
8. Provides quality and compliance assessments of third parties and recommends solutions
9. Reviews, analyzes and ensures compliance with all related local, state, and federal laws and guidelines
10. Prepares work papers, summaries, and reports
11. Provides guidance and recommendations to management in the development and completion of the performance based budget measures

Responsibilities - Supervisor and/or Leadership Exercised:
  None
Knowledge, Skills, and Abilities:
  Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of financial and economic analysis
• Knowledge of applicable City of Austin, state, and federal statutes, ordinances, and codes.
• Knowledge of research methodologies, cost/benefit analysis, statistics, and financial models.
• Knowledge of accounting practices and procedures
• Knowledge of quality review practices and procedures
• Knowledge of performance based measurements and competitive analysis
• Knowledge of municipal finance and accounting
• Skilled in communication both verbal and written
• Skilled in team dynamics
• Skilled in negotiation of projects and programs.
• Skilled in engaging stakeholders and facilitating accurate requirements to capture and manage stakeholder's expectations.
• Ability to assess current operations on an ongoing basis and implement required changes

Minimum Qualifications:
 

• Graduation from accredited four-year college or university with major coursework in a field related to the job, plus two (2) years of related experience. Experience may substitute for education up to the maximum of four (4) years.

Licenses and Certifications Required:
  None

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.